jjpoit Privacy Policy

1Introduction

jjpoit is committed to protecting the privacy and personal data of every player who uses the jjpoit.net platform. This Privacy Policy describes how jjpoit collects, processes, stores, and protects personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

This policy applies to all users of jjpoit, including registered players, visitors to jjpoit.net who have not yet created an account, and individuals who contact jjpoit through its support channels. It covers data collected through the web platform, any mobile-optimised interface, and all customer communication channels.

jjpoit acts as the Personal Information Controller (PIC) for all personal data collected through the platform. By accessing or using jjpoit, you consent to the collection and processing of your personal data as described in this policy. If you do not agree to this policy, you must not use the jjpoit platform.

2Data We Collect

jjpoit collects personal data that falls into the following categories. We collect only what is necessary for the purposes described in this policy.

2.1 Identity and Registration Data

When you register a jjpoit account, we collect:

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify that you meet the 21-year minimum age requirement);
• Residential address, including barangay, city or municipality, and province;
• Email address and mobile number;
• Username and encrypted account password.

2.2 Identity Verification (KYC) Documents

To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we collect copies of:

• Government-issued photo identification (Philippine Passport, SSS ID, UMID, Driver's License, or PhilSys National ID);
• Proof of address documents (utility bill, bank statement, or barangay certificate);
• Payment method ownership documentation (e.g., registered GCash or PayMaya account screenshot).

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts, timestamps, and payment method references;
• Transaction history and account balance records;
• GCash reference numbers, BPI/BDO/Metrobank transaction references, or cryptocurrency wallet addresses used for transactions.

2.4 Gaming Activity Data

• Game session history, including games played, wager amounts, outcomes, and session durations;
• Bonus claims, wagering progress, and promotional participation records;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status).

2.5 Technical and Device Data

• IP address and approximate geographic location;
• Device type, operating system, browser type and version;
• Session timestamps, pages visited, and navigation behaviour on jjpoit.net;
• Cookie identifiers and similar tracking technology data (see Section 7).

2.6 Communications Data

• Records of all support interactions, including live chat transcripts and email correspondence;
• Feedback, complaints, or dispute records submitted through jjpoit's support channels.

3How We Collect Your Data

jjpoit collects personal data through the following means:

• Direct submission: Information you provide when registering, completing KYC verification, making deposits or withdrawals, or contacting support;
• Automated collection: Technical data collected automatically when you access jjpoit.net, including through cookies, server logs, and similar technologies;
• Third-party sources: Identity verification data from accredited KYC and AML compliance service providers, and payment confirmation data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank);
• Regulatory sources: Information received from PAGCOR, the NPC, or other competent Philippine authorities in connection with compliance obligations.

4Why We Use Your Data

jjpoit processes your personal data for the following purposes:

5Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jjpoit processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered jjpoit player, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AML/CTF regulations, tax reporting requirements, and NPC directives;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and optional data enrichment, where we have obtained your explicit consent. You may withdraw consent at any time by contacting support.

6Sharing Your Data

jjpoit does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the specified purpose:

• KYC and AML service providers: Accredited identity verification and anti-money laundering compliance partners who process data on our behalf under strict data processing agreements;
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency payment gateways, to process deposit and withdrawal transactions;
• Game content providers: Third-party game studios whose titles are available on jjpoit, to the extent necessary for game session management and RTP auditing;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, when required by law or regulatory mandate;
• Law enforcement: Philippine law enforcement agencies, where jjpoit is required or permitted by law to disclose data in connection with the investigation or prosecution of a criminal offence.

7Cookies and Tracking Technologies

jjpoit uses cookies and similar tracking technologies on jjpoit.net to support platform functionality, maintain session security, and improve the player experience. The following types of cookies are used:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in securely. These cannot be disabled without preventing you from using the platform;
• Functional cookies: Store your preferences such as language settings, responsible gaming limit configurations, and game display preferences;
• Analytics cookies: Collect anonymised data about how players navigate jjpoit.net, which pages are most visited, and how players interact with features. This data is used to improve the platform;
• Security cookies: Support fraud detection and bot prevention by tracking anomalous session behaviour and device fingerprints.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jjpoit's core gaming services, but may affect the functionality of certain features. Note that essential security and authentication cookies cannot be disabled without logging out of the platform.

8Data Retention

jjpoit retains your personal data for as long as necessary to fulfil the purposes described in this policy, and for the minimum retention periods required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and KYC data: Retained for a minimum of five years following account closure, in compliance with AML record-keeping requirements;
• Financial transaction records: Retained for a minimum of five years, as required by the Anti-Money Laundering Act and applicable tax regulations;
• Gaming activity logs: Retained for a minimum of two years following the last game session, for dispute resolution and responsible gaming audit purposes;
• Customer support records: Retained for two years following the resolution of the last support interaction;
• Marketing consent records: Retained until consent is withdrawn, plus one year thereafter for compliance documentation purposes.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.

9Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jjpoit:

• Right to be informed: The right to know that your personal data is being collected and how it is being used — which is the primary purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data jjpoit holds about you, and information about how it is processed;
• Right to correction: The right to request that inaccurate, incomplete, or outdated personal data in your jjpoit account be corrected;
• Right to erasure: The right to request deletion of your personal data, subject to applicable retention obligations under Philippine law;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive a copy of personal data you have provided to jjpoit in a structured, commonly used, machine-readable format;
• Right to damages: The right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, or unlawfully obtained personal data in accordance with the Data Privacy Act.

10Security Measures

jjpoit implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and jjpoit.net is encrypted using TLS 1.2 or higher. Sensitive data stored on jjpoit servers, including identity documents and payment references, is encrypted at rest using AES-256;
• Access controls: Access to personal data within jjpoit is restricted to authorised personnel who require it for their specific role. Access is governed by role-based permissions and multi-factor authentication for administrative systems;
• Penetration testing: jjpoit conducts regular security assessments and penetration tests of its platform infrastructure to identify and remediate vulnerabilities;
• Incident response: jjpoit maintains a documented data breach response plan and is committed to notifying affected players and the NPC within the legally required timeframes in the event of a breach;
• Staff training: All jjpoit staff who handle personal data receive regular training on data privacy obligations and security best practices.

11Children's Privacy and Age Restrictions

jjpoit is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR regulations, the minimum age to access and use jjpoit is 21 years. jjpoit does not knowingly collect personal data from individuals under the age of 21.

All players are required to verify their age as part of the KYC process. Where jjpoit identifies or reasonably suspects that a registered account belongs to a person under 21 years of age, the account will be immediately suspended, all gaming activity will be voided, and the matter will be handled in accordance with PAGCOR's requirements for underage gambling incidents.

If you are a parent or guardian and believe that a minor under your care has accessed or registered on jjpoit, please contact our support team immediately at [email protected] so that we can take prompt action.

12Third-Party Links and Services

jjpoit.net may contain references or functional integrations with third-party services, including payment processors and game content providers. While jjpoit carefully selects its service partners, this Privacy Policy applies only to data processed by jjpoit directly or by service providers acting on jjpoit's behalf under a Data Processing Agreement.

When you interact with a third-party payment processor such as GCash or PayMaya to complete a deposit or withdrawal, you are also subject to that provider's own privacy policy. jjpoit is not responsible for the data practices of third-party platforms operating outside of jjpoit's direct control and is not liable for any data processing carried out by those platforms under their own policies.

13Updates to This Policy

jjpoit reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or platform operations. When material changes are made, jjpoit will provide advance notice to registered players via email and/or a prominent in-platform notification at least seven days before the changes take effect.

The updated policy will specify its effective date at the top of the document. Continued use of jjpoit after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised policy, you must cease using the platform and may request account closure as described in our Terms and Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how jjpoit is protecting your personal data.

14Contact Us and the NPC

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jjpoit handles your personal data, please contact our Data Privacy Officer directly. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" so your message is directed to the right team.

If you are not satisfied with jjpoit's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the independent regulatory body responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available through official Philippine government channels.